Move-Lift-n-Store

COMMERCIAL, GOVERNMENT, & EDUCATIONAL BUYERS

Move-Lift-n-Store welcomes all Commercial, Government, and Educational buyers.

Our advice is to create an Account and place your orders as a Registered customer. With an Account you will have the ability to manage your Billing and Shipping Addresses. Another handy feature is the quick Re-Order option for previously purchased products.

Purchase Number Reference

During the Checkout process you will be able to enter a Purchase Number for your own reference.

REGISTERED CUSTOMER

Our recommended option for purchasing is to enrol as a Registered customer. We will maintain your entered details in an Account on the site:

1. Login or create an Account to become a Registered customer
2. Select your goods from the Catalogue and add them to your Shopping Cart
3. Begin the Checkout process as a logged-in Registered customer
4. Your options for payment will include:
   • Credit Card
   • Direct Debit
   • Cheque or Money Order
5. Completion of the Checkout process will conclude and:
   • Send a copy of your Tax Invoice to your Registered email address
   • Allow you to print a copy of your Invoice from the thank you page
   • Store a copy of your order details within your Account page
6. The ordered goods will be despatched after confirmation of your payment

Registration Benefits, Advantages, & Features

Our advice is to create an Account and place your orders as a Registered customer. With an Account you will have the ability to manage your Billing and Shipping Addresses. Another handy feature is the quick Re-Order option for previously purchased products.

As a Registered customer you can optionally choose to arrange your own Courier pickup for delivery. Once we have your Courier's details we will notify them when the goods are ready for pickup. We also accept an additional Payment method, Cheque or Money Order, from our Registered customers.

Register an Account.

GUEST CHECKOUT

The second option for purchasing products on the Move-Lift-n-Store site is to checkout as a Guest customer:

1. Select your goods from the Catalogue and add them to your Shopping Cart
2. Begin the Checkout process as a Guest customer
3. Your options for payment will include:
   • Credit Card
   • Direct Debit
4. Completion of the Checkout process will conclude and:
   • Send a copy of your Tax Invoice to your Registered email address
   • Allow you to print a copy of your Invoice from the thank you page
5. The ordered goods will be despatched after confirmation of your payment

Choosing the Best Option

This method may suit one-time or personal buyers, but please read on to learn about the advantages that Registering can offer.

EMAIL NOTIFICATIONS

Tax Invoices

All Orders placed will receive a notification email upon completion. This message will include a full Tax Invoice confirming the goods purchased.

Despatch & Tracking

When your goods are despatched you will be advised of your freight method and any applicable tracking information that we can supply. If you're a Registered customer you will be able to monitor Order progress from within your Account on the site.

TAX INVOICE ADVICE

There are a number of ways you can receive your order's Tax Invoice:

1. Receive a copy sent to your Registered email address, within a short time of completing your order.
2. Print your Tax Invoice when your Checkout has been completed, before leaving that page.
3. Print it out from the My Orders section of your Account page on the website (Registered customers only).

IMPORTANT PAYMENT INFORMATION

Direct Debit

Please quote your order number when making your deposit:

Account Name

SPO Pty Ltd

Account BSB

032-685

Account Number

250796

Cheque or Money Order

Please quote your order number when sending your payment:

Make Cheque payable to

SPO Pty Ltd

Send Cheque to

PO Box 1623
Wollongong NSW 2500
Australia

The ordered goods will be despatched after confirmation of your payment, depending on product lead-time.

FREIGHT CALCULATOR

Real-time Shipping Estimates

We have provided a Freight Calculator system that can give you an accurate cost estimate for shipping goods to a specified area. You can view an estimate for a specific product (of any quantity) or for the entire contents of your shopping Cart.

Postcode Matching System

Our automatic postcode lookup also helps you to quickly select an accurate suburb name and state. Just type in your shipping postcode and a list of matching suburbs will be provided for you to choose from. This feature works on any form where you enter a postcode.

FREE DELIVERY

Selected Products where applicable

Adelaide, Melbourne, Sydney - Metro Areas. Minimum AUD$ 200.00 per order.

Some registered account customers have contracts with Freight companies so we also offer...

DESPATCHED BY US ON YOUR FREIGHT/COURIER COMPANY

You Have to log in as an account customer.

Place your order with the Pickup delivery option chosen then please give us notification via email (service@move-lift-n-store.com.au) of the following details:

• Freight company name
• Freight company contact phone number
• Freight company account number
• Also advise us of the type of service required - eg. Road, Express, Urgent, etc.

When the order is packed and ready for despatch, we will contact your freight company for a pickup on your behalf. All delivery costs are your responsibility.

In some rare circumstances when orders are paid for by credit card, our bank may require us to obtain photo identification on pickups.

In these circumstances we may require some form of verification from you before allowing your courier to collect your order.

In either case you will be contacted by us via email when your order is despatched, or if we require additional payment verification.

SHIPPING POLICY

Delivery Address and Contact Details

When placing an order with SPO Pty Ltd trading as Move-Lift-n-Store, where we are to deliver goods to you, we require a physical ground floor street address.

We will notify you if we are unable to deliver it to the address.

To assist us in processing your order, please also provide your land-line and mobile phone numbers. Please note that an authorised signatory needs to be at the delivery address to sign for and collect the goods, and that photo identification may be requested.

If a customer is not at the address at the time of delivery, he/she is responsible for follow up and re-shipping costs.

AUSTRALIAN PACKAGING & DELIVERIES

Lead Time

Order Processing 2 to 7 Working Days. Some manufactured products may take significantly longer to process. Please check individual product descriptions for accurate lead times.

Shipping Time 1 to 7 Working Days.

Freight company deliveries may take more time.

Delivery Charges

SPO Pty Ltd trading as Move-Lift-n-Store has implemented a set of Standard Freight Charges that is offered for orders delivered by our freight providers

Your status will be determined automatically based on the Postcode entered into the "Deliver To" field of the Shipping Information form.

INTERNATIONAL PACKING & DELIVERIES

Shipping by International Post (delivery charge dependent on weight).

Freight Company deliveries may take more time.

There may be instances where delivery charges may increase slightly due to incorrect data.

Before proceeding with any order where the delivery charge has increased, we will contact the customer to confirm acceptance.

Proof of Delivery

Should you require a proof of delivery at any time (after the standard lead time), please Contact Us and we will email you a copy.

Delivery Carriers

For Australia-wide deliveries we use Australia Post as well as various Freight Companies.

After an order is placed, you will receive a confirmation email with the full details of your order.

SPO Pty Ltd trading as Move-Lift-n-Store staff will process your order as soon as possible and provide you with regular updates.

Please view our Customer Feedback page to read about our customer service and speedy delivery.